Dell
Dell 1
Pickup available at NexGen Computing
Usually ready in 24 hours
Introducing Dell 1, a dependable solution designed to keep your workflow smooth and uninterrupted. Built with quality in mind and backed by Dell’s trusted warranty and support, it delivers reliable performance with peace of mind.
Warranty coverage: Dell’s base warranty covers repair or replacement for manufacturing defects. With Onsite Service after remote diagnosis, if Dell’s technical experts determine that the situation cannot be resolved remotely, a field support technician will come on site, usually within 1–2 business days.
Main features
- Comprehensive warranty protection for manufacturing defects with fast repair or replacement.
- Remote diagnostics to quickly identify and resolve many issues without an on-site visit.
- Onsite field service for unresolved problems, ensuring hands-on support at your location.
- Rapid response times with typical on-site arrival within 1–2 business days.
- Reliable service workflow backed by Dell experts for minimal downtime and maximum productivity.
Technical Specifications
- Warranty: Dell’s base warranty covers repair or replacement for manufacturing defects.
- Onsite Service: Available after remote diagnosis; field technician on site if remote resolution isn’t possible.
- On-site response time: Usually within 1–2 business days.
- Remote diagnostics: Used to determine whether issues can be resolved remotely.
- Service scope: Includes repair or replacement of defective components per Dell policy.
Product Specification Sheet
| Product Spec Sheet | Not available for this product |
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Shipping & Returns
- R120 Delivery Fee
- 30 Day Returns
- 24 Hour Live Chat Support
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Frequently Asked Questions
Answers to frequently asked questions
Does NexGen Computing conduct regular security audits?
Yes, we regularly conduct security audits and vulnerability assessments to identify and address potential security weaknesses, maintaining a high level of security and compliance with industry standards.
How can I stay informed about policy changes?
We reserve the right to update or modify our policies at any time. Changes will be posted on our website, and your continued use of our products and services constitutes acceptance of any changes.
Where can I find more information or ask additional questions?
For more information or assistance, please visit our website at www.nexgencomputing.co.za or contact us at support@nexgencomputing.co.za.
How does NexGen Computing handle shipping and delivery?
Orders are processed promptly, with delivery details provided at checkout. Tracking information will be emailed once your order ships.
What is the return and refund policy?
Refunds are typically issued for defective or incorrect items within 14 days of receipt. For detailed information, please refer to our Refund Policy.
Is my payment information secure?
Yes, all payments made on our site are processed securely on our domain using industry-standard security measures. Sensitive data, such as credit card numbers, are processed by PCI-compliant payment processors like Yoco, Paystack, and Peach Payments.
