




TP-Link
TP-Link Tapo H500 Smart Home Hub
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Usually ready in 24 hours
Centralize Your Smart Home Security with the TP-Link Tapo H500 Hub
Elevate your home's security and automation with the TP-Link Tapo H500 Smart HomeBase, the central nervous system for your entire Tapo ecosystem. This all-in-one hub seamlessly connects and manages up to 16 Tapo cameras and 64 sensors, creating a powerful, unified network. With advanced features like AI-powered facial recognition, expandable local storage, and a built-in alarm, the H500 offers a comprehensive security solution without mandatory monthly fees.
Subscription-Free, Secure Local Storage
Take control of your data and save on costs. The Tapo H500 comes with 16GB of built-in eMMC storage and offers the flexibility to expand up to a massive 16TB with a 2.5" SATA HDD/SSD (sold separately). This allows you to securely store all your video footage locally, protected by AES 128-bit and TLS 1.2 encryption, ensuring your privacy is paramount. All AI functionalities are processed locally, meaning your data never needs to be uploaded to the cloud.
Advanced AI for Smarter Alerts
Experience a new level of intelligence with the H500's powerful, free AI detection capabilities. The hub empowers your connected cameras with accurate facial recognition to distinguish between strangers, family, and friends. It also offers precise detection for people, pets, and vehicles, significantly reducing false alarms and ensuring you only receive notifications that matter.
A True Smart Home Ecosystem Center
The Tapo H500 is more than just a storage device; it's a complete smart home center. It features a built-in 110dB siren to deter intruders, a microphone and speaker for two-way audio and doorbell voice calls, and an HDMI output to view your camera feeds on a larger screen. With support for Matter and ONVIF protocols, it seamlessly integrates with a wide range of smart devices, reducing the need for multiple hubs and simplifying your setup.
| Specifications | |
|---|---|
| Connectivity | Connects up to 16 Tapo Cameras and 64 Tapo Sensors |
| Storage | Built-in 16GB eMMC, Expandable up to 16TB via 1-Bay 2.5" SATA HDD/SSD (drive not included) |
| AI Features | Facial Recognition, Person Detection, Pet Detection, Vehicle Detection |
| Network | Ethernet (1x 10/100 Mbps LAN Port), 5 GHz Wi-Fi (for router), 2.4 GHz Wi-Fi (for cameras), Sub-1GHz |
| Ports & Interfaces | 1x HDMI, 1x USB-A 2.0 (Data Transfer), 1x USB-C (Charging Output: 5V/1.5A), 1x DC Power Port |
| Audio & Alarm | Built-in Microphone & Speaker (for two-way talk), 110dB Alarm Siren |
| Buttons | Reset, Answer/SYNC, Decline/Mute, Volume Up, Volume Down |
| Security | 128-bit AES Encryption with SSL/TLS |
| Compatibility | Tapo App (iOS & Android), Amazon Alexa, Google Assistant, Matter, ONVIF |
| Power | 12V / 2A DC Power Adapter |
| Dimensions (W x D x H) | 6.31 x 3.89 x 3.28 in (160.20 x 98.82 x 83.21 mm) |
| Operating Environment | Temperature: 0℃ to 40℃ (32°F to 104°F), Humidity: 10% to 90%RH, Non-condensing |
| Package Contents | Tapo H500 Smart Hub, Power Adapter |
Manufacturer Technical Data
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Shipping & Returns
- R120 Delivery Fee
- 30 Day Returns
- 24 Hour Live Chat Support
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Frequently Asked Questions
Answers to frequently asked questions
Does NexGen Computing conduct regular security audits?
Yes, we regularly conduct security audits and vulnerability assessments to identify and address potential security weaknesses, maintaining a high level of security and compliance with industry standards.
How can I stay informed about policy changes?
We reserve the right to update or modify our policies at any time. Changes will be posted on our website, and your continued use of our products and services constitutes acceptance of any changes.
Where can I find more information or ask additional questions?
For more information or assistance, please visit our website at www.nexgencomputing.co.za or contact us at support@nexgencomputing.co.za.
How does NexGen Computing handle shipping and delivery?
Orders are processed promptly, with delivery details provided at checkout. Tracking information will be emailed once your order ships.
What is the return and refund policy?
Refunds are typically issued for defective or incorrect items within 14 days of receipt. For detailed information, please refer to our Refund Policy.
Is my payment information secure?
Yes, all payments made on our site are processed securely on our domain using industry-standard security measures. Sensitive data, such as credit card numbers, are processed by PCI-compliant payment processors like Yoco, Paystack, and Peach Payments.





